Legal
Terms of Service
Last updated 21 July 2026
Sample terms prepared for the PharmaLink Global platform. Review by qualified counsel is required before commercial launch.
These terms govern your use of PharmaLink Global (the “Platform”), a business-to-business sourcing venue for pharmaceutical ingredients. By creating an account or signing in — including through a single sign-on provider — you accept these terms on behalf of the organization you represent.
1. Business use only
The Platform is offered solely to businesses. You confirm you are acting for a legally constituted entity, that you are authorised to bind it, and that you hold every licence, registration and permit its jurisdiction requires for dealing in pharmaceutical ingredients. The Platform is not available to consumers and never dispenses medicine.
2. Accounts and verification
You must give accurate registration details and keep them current. Trading features unlock only after your organization passes verification, which may require licences, GMP certificates, site addresses and other evidence. You are responsible for everything done under your credentials, for the access your team members hold, and for telling us promptly of any suspected compromise.
3. Our role is a venue, not a party
We connect buyers and suppliers. We are not the seller, buyer, manufacturer, importer, exporter or agent for any transaction. Any contract formed from a quote is between the trading organizations alone. We do not take title to goods, do not warehouse them and are not a party to your purchase terms.
4. Listings, quotes and requests
Suppliers are solely responsible for their listings, specifications, pricing, lead times and availability. A quote is an invitation to deal and does not bind either side until the organizations agree in writing. Buyers are responsible for the accuracy of the quantities, specifications and destinations they publish in a request for quote.
5. Regulatory and quality responsibility
Each organization remains fully responsible for regulatory compliance in its own jurisdiction — including import and export controls, customs, pharmacovigilance, serialisation and good manufacturing practice. Documents surfaced on the Platform are supplied by the uploading organization. We record and hash them for integrity, but we do not certify their accuracy or validity and they are not a substitute for your own qualification of a counterparty.
6. Prohibited use
You may not use the Platform to deal in controlled substances or precursors outside applicable law, to trade with sanctioned parties or embargoed destinations, to upload false or forged documents, to scrape or resell Platform data, to interfere with its operation or security, or to misrepresent your identity or authority.
7. Fees
Access tiers, subscription fees and any transaction fees are those shown on your plan at the time of purchase. Unless stated otherwise, fees exclude taxes and are non-refundable once a billing period has begun. We will give notice before a price change takes effect for your organization.
8. Confidentiality
Requests for quote, quotes, negotiation messages and uploaded documents are visible only to the organizations party to them and to our staff where support or compliance requires. Treat commercial terms disclosed to you as confidential and use them only to evaluate and perform the trade for which they were shared.
9. Intellectual property
The Platform, its software and its presentation are ours or our licensors’. Content you upload remains yours; you grant us the limited licence needed to host, display and transmit it to the counterparties you choose and to keep the records this agreement and applicable law require.
10. Availability and disclaimers
We aim for continuous availability but do not warrant that the Platform is uninterrupted or error-free. Market data, price indices and analytics are indicative only. Except where the law forbids exclusion, the Platform is provided “as is” without warranties of any kind, including fitness for a particular purpose.
11. Limitation of liability
To the extent permitted by law, we are not liable for lost profits, lost business, loss of goodwill or indirect or consequential loss, nor for the acts, omissions, product quality or solvency of any counterparty you meet through the Platform. Our aggregate liability is limited to the fees you paid us in the twelve months before the claim arose.
12. Indemnity
You will indemnify us against claims arising from your listings, your documents, your trades, your regulatory breaches, or your misuse of the Platform.
13. Suspension and termination
We may suspend or close an account that breaches these terms, fails verification, presents a legal, sanctions or safety risk, or has fees outstanding. You may close your account at any time; records we must retain for legal or audit reasons will survive closure.
14. Changes to these terms
We may revise these terms and will post the revision date above. Material changes will be notified in the Platform or by email, and continuing to use the Platform after they take effect means you accept them.
15. Governing law and disputes
These terms are governed by the laws of the jurisdiction stated in your order form, or, absent one, the jurisdiction in which PharmaLink Global is established. The parties submit to the exclusive jurisdiction of its courts.
16. Contact
Questions about these terms: legal@pharmalink.example.